A couple of days ago, I ran into the Helldivers crossplay not working problem on my own system. I had set everything up with friends, but the game would not link us together. After a bit of research, I found it was a server issue on their end. However, sometimes the trouble comes from your side too! Since then, I’ve kept track of what works and what doesn’t! So, I’m here to share those fixes with you.
One of the best parts of Helldivers is teaming up with friends. The Helldivers crossplay feature makes the game more exciting! The gameplay gets chaotic and fun when everyone jumps into missions together. But when a teammate faces issues with their crossplay, it spoils that momentum. It gets even more frustrating when you can’t fix it quickly.
Before I guide you on how to fix the Helldivers crossplay not working problem, I will cover the reasons first. I believe knowing the reason is almost like learning the fix. So, let’s get into it.
Why is Helldivers Crossplay Not Working?
Most players expect Helldivers crossplay to connect without problems, but even small glitches can break it. Some issues come from servers, others from your device, and a few from settings you may have missed. If you know the possible triggers, solving the issue becomes easier.
It usually boils down to these causes:
▶ Server Downtime: Helldivers servers sometimes go offline for maintenance. During this period, you may face a complete shutdown of the game, or only a few features may be affected. At times, it also cuts off all crossplay access until the servers are back online.
▶ Unstable Internet: A weak or unstable internet connection often disrupts communication between platforms and blocks your ability to stay connected in matches.
▶ Disabled Crossplay Settings: Cross-platform may be turned off in your settings or reset after major patches, leaving you unable to connect with friends.
▶ Outdated Software: If your system or game is running on an older version, it creates mismatches between players and stops successful crossplay sessions.
▶ NAT Type Conflicts: Strict NAT or tight network restrictions often prevent your device from linking with players on other platforms.
▶ Matchmaking Errors: Sometimes players are directed to incompatible servers, leading to connection failures and mismatched lobbies during crossplay sessions.
▶ Corrupted Cache Data: Temporary or cached files may get corrupted, interrupting online features and causing repeated crossplay errors.
Helldivers crossplay failures may look complicated, but they usually link back to these common triggers that can be fixed with simple steps.
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How to Fix Helldivers Crossplay Not Working?
Okay, so you know the reasons behind the Helldivers crossplay not working issue. It is time to get it fixed! Let’s go through the steps:
↪ Check the Server Status
First, confirm whether the Helldivers servers are online. Developers often take servers down for maintenance. It means no fix on your side will work at that time. Check the Downdetector site or social media pages to see if outages have been reported.
↪ Re-enable Crossplay in Settings
Sometimes crossplay turns off after game patches or by mistake. You need to go into your Helldivers settings menu and check for the crossplay option. Make sure it’s turned ON. Save changes and restart the game. Many players forget this step and assume the issue is much bigger than it really is.
↪ Keep Your Game and Console Updated
Mismatch in game versions across platforms blocks players from joining the same session. Check for updates in your game library and update your system software too. A quick update often brings the latest compatibility patches needed for smooth crossplay.
↪ Fix Your Internet Connection
Unstable or weak internet is a common reason for Helldivers crossplay not working. Use a wired connection if possible. Make sure the signal is strong. You need to restart your router if you must rely on Wi-Fi. Minor modifications to your internet can make matches far smoother.
↪ Check NAT Type and Network Restrictions
Helldivers crossplay requires an open or moderate Network Address Translation (NAT) type. Strict NAT can prevent your console or PC from connecting with friends. Go into your network settings to check your NAT type. Then adjust using your router or ISP instructions. This step is often overlooked but crucial.
↪ Clear Cache and Restart the Game
Temporary files sometimes block stable online play. Close the game, restart your console or PC, and clear its cache if the option is available. Once you load the game again, try connecting. This refresh often removes minor issues tied to corrupted files.
↪ Contact Support if All Else Fails
If you’ve tried every method and Helldivers crossplay still fails, contact official support. Provide details of the platform, error codes, and what you already tried. Support teams can confirm if the issue is account-specific or part of a wider server error.
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Wrapping Up
That is all about why the Helldivers crossplay not working issue happens and how to fix it. I wrote this in an easy-to-follow way so players don’t feel lost. If you face other issues in this or any game, leave a comment below, and our team will reply. Until then, check out the FAQs below.
Frequently Asked Questions
1. Does Helldivers support crossplay between all platforms?
Yes, Helldivers offers crossplay across supported platforms, but only when each version is fully updated.
2. Why does crossplay keep turning off in Helldivers?
Game patches sometimes reset settings, which can disable crossplay until you manually switch it on again.
3. Is NAT type really important for Helldivers crossplay?
Yes, strict NAT types block communication between different networks, causing failed crossplay sessions.
4. Can slow internet speeds affect Helldivers crossplay?
Absolutely. High latency and unstable speeds make it harder to maintain cross-platform connections.
5. Is Helldivers crossplay available in private lobbies as well?
Yes, Helldivers allows crossplay in private sessions, but the same rules about servers, updates, and settings apply.
6. Can reinstalling Helldivers fix crossplay errors?
Yes, reinstalling can clear corrupted data that interferes with crossplay. However, try other fixes before reinstalling.
7. What if only some friends can join me in Helldivers crossplay?
This usually happens due to version mismatches or strict NAT settings for specific players.